source: http://www.securityfocus.com/bid/19963/info
 
IDevSpot iSupport is prone to multiple cross-site scripting vulnerabilities because it fails to sufficiently sanitize user supplied data.
 
Exploiting these issues could allow an attacker to steal cookie-based authentication credentials and to launch other attacks.
 
Version 1.8 is vulnerable; other versions may also be affected.

http://www.example.com/isupport/support/open_tickets.php?ticket_id=[xss]